Our Values

By developing and communicating an explicit set of organisational values, Sovilo encourages consistent decision-making and appropriate resolution of ethical dilemmas even when there are no rules to follow.

Applying the values

Our core values are integrated into our work culture as we refer to them in performance agreements and in corporate reviews, for example by making "consistency with values" a criterion in periodic reviews of our policies and procedures. Our staff, like all others, may have different personal values but with an explicit set of organisational values, we guide them to reach same conclusions about the right action to take in a particular situation.

We facilitate staff engagement by:

• Recognising they are individuals and being responsive to their needs.
• Empowering them to exercise self determination and maximise independence.

We are accountable to staff and the community by:

• Making responsible, transparent and informed decisions to ensure long term success.
• Being professional and consistent in our practices.

We treat staff fairly by:

• Promoting the dignity of staff.
• Being respectful, impartial, flexible and embracing diversity.

We work together by:

• Developing and maintaining effective partnerships with customers, service providers and other organizations.
• Valuing open communication and consultation.
• Sharing experience, knowledge and ideas.

We strive for excellence by:

• Driving change and continuously improving the quality of the services we provide.
• Supporting innovation.
• Focusing on the achievement of outcomes.

A summary of our core values is mentioned in the next column for quick reference.

Like Sowilo - the rune of the sun, "Seeding Super O Value (SOV)" is our guiding philosophy; motivating us to deliver intrinsically higher quality and value in our products and services and thus forging relationships of commitment, trust and success with our clients